VillageShopee.com User Agreement
This document is an electronic record in terms of Information Technology Act, 2000 and rules made 
there under as applicable and the amended provisions pertaining to electronic records in various
statutes as amended by the Information Technology Act, 2000. This electronic record is generated by
a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information
Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations,
privacy policy and user agreement for access or usage of www.VillageShopee.com website.
Your use of a VillageShopee.com website {including www.VillageShopee.com (hereinafter referred
to as the “Website”) and its related sites, services and tools} is governed by the terms and conditions
as contained in this Agreement applicable to the Website and for other websites of Arc Resource
and Management Private Limited and our subsidiaries and international affiliates. This User
Agreement for the Website shall come into effect on 00:00 hours India Standard Time 2nd April,
2014 (“User Agreement”). VillageShopee.com is an internet based portal owned and operated by Arc
Resource and Management Private Limited; a company incorporated under Companies Act, 1956
having its registered office at Village Shopee Arc Resource and Management Pvt. Ltd, Flat No- 24
Ashoka Place Block (B) Near Big Bazar Exhibition Road Patna 800001
For the purpose of this User Agreement, Registered User / Guest User and wherever the context so
require ‘“you”, “your” shall mean any natural or legal person who is accessing the Website, its
contents and using the services offered on or through the Website and has agreed to become a
member of the Website by providing Registration Data (as defined hereinafter) while registering on
the Website as Registered User / Guest User using the computer systems of the Website and
accepted this electronic version / electronic record of the User Agreement and has allocated
himself/herself a unique identification user name (“User ID” and “Password”) to become Registered
User or have been identified as Guest User by providing phone number and email id. Further,
reference to “we”, “us”, “our” and “VillageShopee.Com” shall mean Arc Resource and Management
Private Limited (VillageShopee.Com) and includes its associates, affiliates and subsidiary (ies).
The use of the Website is offered to you conditioned on your ‘Acceptance’ of all the terms, conditions
and notices contained in this User Agreement. Upon “Acceptance”, this User Agreement shall be
effective and binding upon you along with any amendments made by VillageShopee.com at its sole
discretion and posted on the Website and you shall not claim invalidity of this User Agreement
merely on the grounds that this MOU is being concluded electronically. For the aforesaid purposes,
‘Acceptance’ shall mean your affirmative action in clicking on ‘check box’ and on the ‘continue
button’ as provided on the registration page or clicking on ‘Buy Now’ button while transacting as
Guest User or any act which reflects your use of the Website or the services provided by the Website
or any such other actions that implies your acceptance You hereby further agree that this User
Agreement is being concluded and executed at Patna. 
Your use of the Website implies that you agree with the terms of the User Agreement. If you do not
agree or are not willing to be bound by the terms and conditions of this User Agreement and Rules
and Policies as displayed on the Website, please do not click on the “check box ” and/or on the

“continue” button and/or “Buy Now” button and do not seek to obtain access to or otherwise use
the Website.

When you use any of the services provided by us through the Website, including but not limited to
Product Reviews, Seller Reviews etc., you will be subject to the rules, guidelines, policies, terms, and
conditions applicable to such service, and they shall be deemed to be incorporated into this User
Agreement and shall be considered as part and parcel of this User Agreement. We reserve the right, at
our sole discretion, to change, modify, add or remove portions of the User Agreement, at any time without
any prior written notice to you. It is your responsibility to review this User Agreement periodically for
updates / changes. Your continued use of the Website following the posting of changes will mean that
you accept and agree to the revisions. As long as you comply with the provisions of this Agreement,, we
grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website. 
By accepting this User Agreement, you also accept and agree to be bound by VillageShopee.com
Rules and Policies as provided from time to time in the following hyperlinks: 
1. VillageShopee.com Policies & Rules.
2. VillageShopee.com Privacy Policy.
Please note: various underlined words and phrases are hyperlinked to various rules and policies on
the Website. By accepting this User Agreement, you also agree with the user agreement, privacy
policy and other rules and policies posted on the websites of different countries where users belong
to respectively.

Use of the Website is available only to persons who can form legally binding contracts under Indian
Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian
Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the
Website. If you are a minor i.e. under the age of 18 years, you shall not register as a member of the
Website and shall not sell, purchase or bid for any items on the Website except through your legal
guardian or parents who have registered as users on the Website or can use the Website as Guest
User. VillageShopee.com reserves the right to terminate your membership and refuse to provide
you with access to the Website if it is brought to our notice or if it is discovered that you are under
the age of 18 years. 
Business entity registration: If you are registering as a business entity, you represent that you are
duly authorized to accept this User Agreement and you have the authority to bind your business
entity to this User Agreement. 
Guest User: If you are transacting as a Guest User, you shall not be allowed to list/ sell product or
services on Website and there could be certain additional restrictions on you as a Guest User for
your purchase and the other functionality of the Website available to you. As a guest user, buyer will
not be eligible for Clues Bucks and all other benefits that are not assignable to a non-registered
user.

If you use the Website as Registered User, you are responsible for maintaining the confidentiality of
your User ID and Password. If you use the Website as a Guest User you are responsible for
maintaining the confidentiality of your email ID and phone number and restricting access to your
computer, computer system and computer network. You are responsible for all activities that occur
under your User ID and Password (if registered) or email id and phone number (if Guest User) as the
case may be. Also as a Guest User, you shall ensure the physical security and possession of your
phone, the details of which are used to transact services with VillageShopee.Com. You agree, inter
alia, to: (i) Provide true, accurate, current and complete information about yourself as prompted by
VillageShopee.com's registration form or provided by you as Guest User (such information being the
"Registration Data") (ii) You must not include any of your contact details such as email addresses etc
in your User ID while registering as Registered User; and (iii)Maintain and promptly update the
Registration Data to keep it true, accurate, current and complete at all times; (iv) You must
immediately notify us of any unauthorized use of your password or account or any other breach of
security, and (v) ensure that you exit from your account at the end of each session. If you provide
any information that is untrue, inaccurate, not current or incomplete or VillageShopee.com has
reasonable grounds to suspect that such information is untrue, inaccurate, not current or
incomplete, or not in accordance with the User Agreement, VillageShopee.com has the right to
indefinitely suspend or terminate or block access of your membership with the Website and refuse
to provide you with access to the Website. VillageShopee.com shall not be liable for any loss or
damage arising from your failure to comply with this Clause 2. 3. Electronic Execution and
Communications When you use the Website or send emails or other data, information or
communication to VillageShopee.Com, you agree and understand that you are communicating with
VillageShopee.com through electronic records. You consent to receive communications from us
electronically. We will communicate with you by email or by posting notices on the Website or
through any other VillageShopee.com services. You agree that all the agreements, notices,
disclosures and other communications that we provide to you electronically shall be deemed
adequate service of notice/electronic record and satisfy any legal requirement that such
communication be in writing.

Membership on the Website is free. VillageShopee.com does not charge any fee for browsing and
buying on the Website. However, before you list an item for sale through the Website, we request
you to review our Fees and Credit Policy, which is hereby incorporated by reference into this
agreement. VillageShopee.com reserves the right to change its Service Fee and Credit policies from
time to time at its sole discretion including without limitation right to introduce fees for the new
services offered or amend/introduce fees for existing services, as the case may be. Any
modifications to the Fee and Credit policies shall be posted on the Website and such changes shall
become effective immediately. Unless otherwise stated, all fees shall be quoted in Indian Rupees
and be payable to Arc Resource and Management Private Limited within such time as specified in
the invoice.

Membership on the Website is free. VillageShopee.com does not charge any fee for browsing and
buying on the Website. However, before you list an item for sale through the Website, we request
you to review our Fees and Credit Policy, which is hereby incorporated by reference into this
agreement. VillageShopee.com reserves the right to change its Service Fee and Credit policies from
time to time at its sole discretion including without limitation right to introduce fees for the new

services offered or amend/introduce fees for existing services, as the case may be. Any
modifications to the Fee and Credit policies shall be posted on the Website and such changes shall
become effective immediately. Unless otherwise stated, all fees shall be quoted in Indian Rupees
and be payable to Arc Resource and Management Private Limited within such time as specified in
the invoice.

1. You understand and agree that VillageShopee.com and the Website merely provides hosting
services to its Registered Users and persons browsing / visiting the Website. All items
advertised / listed and the contents therein are advertised and listed by Registered Users
and are third party user generated contents. VillageShopee.com neither originates nor
initiates the transmission nor selects the sender and receiver of the transmission nor selects
nor modifies the information contained in the transmission. VillageShopee.com has no
control over the third party user generated contents and does not provide any guarantee
with respect to any such content and VillageShopee.com shall not be held liable for any loss
suffered by you based on your reliance on or use of such data/content. 
2. You agree, undertake and confirm that your use of the Website shall be strictly governed by
the following binding principles: 
“Your Information” is defined as any information you provide to us or other users of the Website
("Users") in the registration (as Registered User or as Guest User), buying or listing process, in the
feedback area or through any e-mail feature. You are solely responsible for Your Information, and
we act only as a passive conduit for your online distribution and publication of Your Information. 
5.2.2. Your Information (or any items listed): 
Please note that in accordance with the Information Technology (Intermediaries guidelines) Rules
2011, in case of non-compliance with rules and regulations, user agreement and privacy policy, for
access or usage of intermediary computer resource, the Intermediary has the right to immediately

terminate the access or usage rights of the users to the computer resource of Intermediary and
remove non-compliant information. 
5.2.3. In terms of Information Technology (Intermediaries Guidelines) Rules, 2011 you agree and
undertake that you shall not host, display, upload, modify, publish, transmit, update or share any
information or share/list(s) any information or item that: 
(a). belongs to another person and to which You do not have any right; 
(b). is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic,
libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging,
relating or encouraging money laundering or gambling, or otherwise unlawful in any manner
whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent
representation of women" within the meaning of the Indecent Representation of Women
(Prohibition) Act, 1986; 
(c). Harm minors in any way; 
(d). infringes any patent, trademark, copyright or other proprietary rights or third party's trade
secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or
stolen items; 
(e). Involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or
"spamming"; 
(f). Violates any law for the time being in force;
(g). Deceives or misleads the addressee/ users about the origin of such messages or communicates
any information which is grossly offensive or menacing in nature; 
(h). Impersonate another person; 
(i). contains software viruses or any other computer code, files or programs designed to interrupt,
destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms,
time bombs, cancelbots, easter eggs or other computer programming routines that may damage,
detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system,
data or personal information; 
(j). Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with
foreign states, or public order or causes incitement to the commission of any cognizable offence or
prevents investigation of any offence or is insulting any other nation. 
(k). shall not be false, inaccurate or misleading; 
(l). shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the
dealing of which is prohibited or restricted in any manner under the provisions of any applicable
law, rule, regulation or guideline for the time being in force. Without prejudice to the generality of
the above, VillageShopee.com does not permit transactions in the following items including but not
limited to categories as stated in the Prohibited and Restricted Items Policy which can be accessed at
http://VillageShopee.Com/policies-and-rules.html shall not create liability for us or cause us to lose
(in whole or in part) the services of our ISPs or other suppliers; and 
(m). shall not link directly or indirectly to or include descriptions of items, goods or services that are
prohibited under the User Agreement or any other applicable law for the time being in force
including but not limited to the Drugs and Cosmetics Act, 1940, the Drugs And Magic Remedies
(Objectionable Advertisements) Act, 1954, the Indian Penal Code, 1860, Information Technology Act
2000 as amended time to time and rules there under; 
(n). are identical to other items you have up for auction but are priced lower than your item's price,
the reserve price of the item or minimum bid amount; are concurrently listed for sale on a web site
other than the Website;

5.2.4. VillageShopee.com shall have the right to use Your Information as provided by you and such
usage of your information by us does not amount to violation of any rights you might have in Your
Information. You agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free,
sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights
(but no other rights) you have in Your Information, in any media now known or not currently known,
with respect to Your Information. VillageShopee.com will only use Your Information in accordance
with the User Agreement and VillageShopee.com’s Privacy Policy. 
5.2.5. You represent and confirm that you shall be the sole and exclusive legal owner of all items,
goods or products of any description that you wish to offer for sale on the Website. You shall have
absolute right, title and authority to deal in and offer for sale such items, goods or products. 
5.2.6. In the event that any transaction or attempted transaction relating to any item, good or
service which is in violation of this User Agreement or applicable law comes to your knowledge, you
shall take all steps to inform VillageShopee.com of the same at [email protected] 
5.2.7. You shall at all times ensure full compliance with the applicable provisions of the Information
Technology Act, 2000 and rules made there under as applicable and as amended from time to time
and also all applicable Domestic laws, rules and regulations (including the provisions of any
applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange
Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/ VAT, Income Tax,
Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding your use of our service and
your bidding on, listing, purchase, solicitation of offers to purchase, and sale of items or services.
You shall not engage in any transaction in an item or service, which is prohibited by the provisions of
any applicable law including exchange control laws or regulations for the time being in force. In
particular you shall ensure that if any of your items listed on the Website qualifies as an "Antiquity"
or "Art treasure" as defined in the Antiquities and Art Treasures Act, 1972 ("Artwork"), you shall
indicate that such Artwork is "non-exportable" and sold subject to the provisions of said the Act, and
shall ensure that it is not delivered to buyer (as defined under the Buying section) at any place
outside India. 
 
5.2.8. You shall not, either alone or in conjunction with other Users, manipulate or attempt to
manipulate the prices of any item or services being sold or purchased on the Website. 
5.2.9. From time to time, you shall be responsible for providing information relating to the items or
services proposed to be sold by you. In this connection, you undertake that all such information
shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such
items or services so as to mislead other Users in any manner. It is possible that other users
(including unauthorized users or "hackers") may post or transmit offensive or obscene materials on
the Website and that You may be involuntarily exposed to such offensive and obscene materials. It
also is possible for others to obtain personal information about You due to your use of the Website,
and that the recipient may use such information to harass or injure You. We does not approve of
such unauthorized uses, but by using the Website You acknowledge and agree that We are not
responsible for the use of any personal information that You publicly disclose or share with others
on the Website. Please carefully select the type of information that you publicly disclose or share
with others on the Website.

5.2.10. You shall not attempt to or circumvent or manipulate our Fee structure, the billing process or
Fees owed to VillageShopee.com as detailed and agreed in MOU signed by merchants/sellers.

The Website is only a venue where Users may meet and interact with one another for their
transactions. VillageShopee.com is not and cannot be a party to or control in any manner any
transaction between two Users of the Website. Consequently: 
1. All commercial / contractual terms are offered by and agreed to between buyers and sellers
alone. The commercial / contractual terms include without limitation price, shipping costs,
payment methods, payment terms, date, period and mode of delivery, warranties and after
sales services related to goods and services. VillageShopee.com does not have any control or
determines or advises or in any way involves itself in the offering or acceptance of such
commercial / contractual terms between buyers and sellers. 
2. VillageShopee.com is not responsible for any non-performance or breach of any contract
entered into between Users (includes Registered User or Guest User). VillageShopee.com
cannot and does not guarantee that the concerned Users will perform any transaction
concluded on the Website. VillageShopee.com shall not and is not required to mediate or
resolve any dispute or disagreement between Users. 
3. VillageShopee.com does not make any representation or warranty as to the attributes (such
as quality, worth, marketability, etc.) of the items or services proposed to be sold or offered
to be sold or purchased on the Website. In particular, VillageShopee.com does not implicitly
or explicitly support or endorse the sale or purchase of any items or services on the Website.
VillageShopee.com accepts no liability for any errors or omissions, whether on behalf of
itself or third parties. 
4. VillageShopee.com does not make any representation or warranty as to the attributes (such
as legal title, creditworthiness, identity, etc.) of any of its Users. You are advised to
independently verify the bona fides of any particular User that you choose to deal with on
the Website and use your best judgment in that behalf. 
5. VillageShopee.com does not at any point of time during any transaction between buyer and
seller on Website come into or takes of any of the goods or services offered by seller nor
does it at any point gain title to or have any rights or claims over the goods or services
offered by seller to buyer. VillageShopee.com may provide fulfillment and logistics services
to certain merchants/sellers but still does not take possession or title of any product or
service sold. 
6. The Website is only a venue through which Users can reach a larger base to buy and sell
items or services. VillageShopee.com is only providing a platform for communication and it
is agreed that the contract for sale of any of the products or services shall be a strictly
bipartite contract between the Seller and the buyer. At no time shall any right, title or
interest over the items vest with VillageShopee.com nor shall VillageShopee.com have any
obligations or liabilities in respect of such contract. VillageShopee.com is not responsible for
unsatisfactory or delayed performance of services or damages or delays as a result of items,
which are out of stock, back ordered or otherwise unavailable. All items are offered only for
a restricted time and only for the available supply. 
7. At no time shall any right, title or interest over the items vest with VillageShopee.com nor
shall VillageShopee.com have any obligations or liabilities in respect of such contract.

VillageShopee.com is not responsible for unsatisfactory or delayed performance of services
or damages or delays as a result of items which are out of stock, back ordered or otherwise
unavailable. All items are offered by sellers are only for a restricted time and only for the
available supply as offered by sellers. 
8. You shall independently agree upon the manner and terms and conditions of delivery,
payment, insurance etc. with the other Users that you transact with. 
9. You release and indemnify VillageShopee.com and/or any of its shareholders, directors,
officers, employees and representatives from any cost, damage, liability or other
consequence of any of the actions of the Users of the Website and specifically waive any
claims that you may have in this behalf under any applicable law. Notwithstanding its
reasonable efforts in that behalf, VillageShopee.com cannot control the information
provided by other Users which is made available on the Website. You may find other User's
information to be offensive, harmful, inaccurate, or deceptive. Please use caution and
practice safe trading when using the Website. Please note that there may be risks in dealing
with foreign nationals, underage persons or people acting under false pretense. 
Disclaimer: You acknowledge and undertake that you are accessing the services on the Website and
transacting at your own risk and are using your best and prudent judgment before entering into any
transactions through the Website. We shall neither be liable nor responsible for any actions or
inactions of sellers nor any breach of conditions, representations or warranties by the sellers or
manufacturers of the products and hereby expressly disclaim any and all responsibility and liability
in that regard.

We do not sell or rent your personal information to third parties for their marketing purposes
without your explicit consent and we only use your information as described in the Privacy Policy.
We view protection of users' privacy as a very important community principle. We understand
clearly that you and Your Personal Information is one of our most important assets. We store and
process Your Information on computers located in the United States and Asia Pacific at some of the
best data centers in the world that are protected by physical as well as reasonable technological
security measures and procedures in accordance with Information Technology Act 2000 and rules
there under. Our current Privacy Policy is available at http://VillageShopee.Com/privacy-policy.html.
If you object to your Information being transferred or used in this way please do not use the
Website. 
Your Consent: By using the Site and/ or by providing Your Information, you consent to the collection
and use of the information you disclose on the Site by VillageShopee.com in accordance with
VillageShopee.com Privacy Policy. You agree and acknowledge that you have read and fully
understood the Privacy Policy and the terms and contents of such Privacy Policy as mentioned in the
Website is acceptable to you.

Without limiting other remedies, VillageShopee.com may limit your activity, immediately remove
your information or end your listing, warn other Users of your actions, temporarily/indefinitely
suspend or terminate or block your membership, and/or refuse to provide you with access to the
Website in the event, but not limited to:

 If you breach the User Agreement or Privacy Policy or the documents, agreements rules,
policies, terms and conditions as incorporated herein by reference; 
 If VillageShopee.com is unable to verify or authenticate any information provided by you; or 
 If it is believed that your actions may cause legal liability for other Users or
VillageShopee.Com. We may at any time at our sole discretion reinstate suspended Users. A
User that has been suspended or blocked may not register or attempt to register with
VillageShopee.com or use the Website in any manner whatsoever until such time that such
User is reinstated by VillageShopee.Com. Notwithstanding the foregoing, if you breach the
User Agreement or any other documents it incorporates by reference, VillageShopee.com
reserves the right to recover any amounts due and owing by you to VillageShopee.com and
to take strict legal action including but not limited to a referral to the appropriate police or
other authorities for initiating criminal or other proceedings against you.

All purchases on the Website are a firm commitment to purchase. If you are the purchaser for any
item, you are obligated to complete the transaction with the seller. 
By purchasing on an item you agree to be bound by the conditions of sale included in the item's
description (or linked to from the description) so long as those conditions of sale are not in violation
of the User Agreement or unlawful. In case of consumer goods, sellers on the Website may or may
not specify the retail prices of the items being sold. You are advised to independently verify the retail
prices of such items if you so desire. 
VillageShopee.com strongly advises you not to test the site with false purchases, as it will put you at
substantial personal legal risk. It is an offence to use a false name, other false personal information
or a known invalid/ unauthorized credit/ debit/ cash card and such other infrastructure directly
through Bank or financial institution infrastructure or indirectly through Payment Aggregator.
Willfully entering erroneous or fictitious bids may result in prosecution by VillageShopee.Com. 
Please note that in the event any inaccurate information is provided by you regarding your identity,
your Web browser transmits a unique address to us, which can be used by law enforcement officials
to identify you. If you are a registered buyer on the Website we encourage you to post feedback on
the seller after the transaction is closed. 
In case of purchase of an Artwork which is marked as "non-exportable" on the Website or it is illegal
to export the same, you agree that the Artwork shall not be exported out of India or otherwise dealt
in any such manner which shall be in contravention of any law for the time being in force or any
rules, regulations, notifications and orders passed there under.

VillageShopee.com from time to time may offer certain fulfillment services to sellers; however,
sellers remain responsible for the overall shipping quality, delivery, and cost of shipping.
VillageShopee.com may provide pick-up, storage, and delivery services to sellers but all of these
services are provided as contract or outsourced services on behalf of merchants. At no time,
VillageShopee.com takes title or ownership of any product or inventory.

All the merchants selling at VillageShopee.com are well screened by our team before they are
brought on board. VillageShopee.com endeavors to ensure that the products you buy from our
Website are genuine, authentic, products and are sold by well reputed and honorable merchants at
the best prices possible. We also extend all the warranties, guarantees as entailed in the product by
the seller to you, all this at a great price and with the best customer service in the industry. It is
however clarified that the VillageShopee.com seeks to ensure the aforesaid only on a best endeavor
basis and does not assure or provide any personal warranties or assumes and liability or
responsibility pertaining to the genuinity and authenticity of the products and/or the seller, for
which the seller shall be solely responsible and liable. 
As per our replacement policy, if you receive a product which is not as per the specifications ordered
by you – (i) wrong size, (ii) wrong color, (iii) defective or (iv) significantly different from the description
given by the merchant and you intimate such shortcoming to us in writing within 24 hours of
receiving the product, such an can be replaced or if such product is not available for replacement
your money will be refunded, within 10 days of such intimation received. However do make sure
that the merchandise has not been used/worn or altered and is accompanied by its original price tag
and packing slip. Please contact our customer support, so we can help facilitate your return. 
If VillageShopee.com has suspicion or knowledge, that any of its members are involved in any
activity that is intended to provide claims or information that is false, misleading or not genuine,
then VillageShopee.com may while reserving its rights to initiate civil and/or criminal proceedings
against member may also at its sole discretion suspend, block, restrict, cancel the user id of
Registered User and such necessary action against Guest User of such member and/or disqualify
that member and any related members from availing protection through this program. 
VillageShopee.com reserves its right to initiate civil and/or criminal proceedings against a user who,
files an invalid and/or false claim or provides false, incomplete, or misleading information. In
addition to the legal proceedings as aforesaid, VillageShopee.com may at its sole discretion suspend,
block, restrict, cancel the user id [and its related user ids] of such user and/or disqualify that
member and any related members from availing protection through this program. 
Any person who, knowingly and with an intent to injure, defraud or deceive, files a Fraudulent
Complaint containing false, incomplete, or misleading information shall be guilty of a criminal
offence and will be prosecuted to the fullest extent of the law.

As a registered member, you may list item/s for sale/advertising on the Website in accordance with
the Listing Policies more fully detailed at VillageShopee.com Rules and Policies
http://VillageShopee.Com/policies-and-rules.html which Policy is incorporated by way of reference in
this Agreement. 
You represent that you are legally allowed to sell/advertise the item(s) you list for sale/advertising on
VillageShopee.Com. You further agree to ensure that the products sold/advertised by you through
VillageShopee.com are genuine and are not counterfeit or stolen items. You further agree to ensure
that the items/products listed by you on VillageShopee.com do not infringe upon the intellectual
property, trade secret or other proprietary rights or rights of publicity or privacy rights of any third
parties.

You acknowledge and understand that "Listings" may include text descriptions, graphics and
pictures that describe your item for sale. You shall be deemed to be infringing the intellectual
property rights of a third party if you are (i) affixing a registered trademark (or an identical or similar
trademark likely to confuse the public to have an association with the registered trademark) of such
third party to your goods or its packaging; (ii) offering or putting for sale or stocking the goods under
the said trademark; or (iii) using the said trademark in advertising your product. 
You acknowledge that if any genuine claim is received by VillageShopee.com from any person
through the Report Abuse section of VillageShopee.com(terms of which are incorporated herein by
reference), VillageShopee.com may in its sole discretion block your merchant/user account and/or
remove the products listed by you on VillageShopee.Com, without any prior notice to you.
VillageShopee.com would however provide you a post facto intimation regarding the same. You
agree that you shall have no claim whatsoever against VillageShopee.com in this regard and the
decision of VillageShopee.Com, as aforesaid shall be binding on you. 
You further agree to ensure that the listing description of the item must not be misleading and must
describe actual condition of the product. All listed items must be listed in an appropriate category
on the Website. All listed items must be kept in stock for successful fulfillment of sales. If the item
description does not match the actual condition of the item, you agree to replace the product
delivered to the buyer with the correct product and/or refund any amounts that you may have
received from the buyer within 10 days of receipt of intimation from us in this regard. You agree not
to list a single product in multiple quantities across various categories on the site.
VillageShopee.com reserves the right to delete such multiple listings of the same product listed by
you in various categories.

VillageShopee.com uses third party payment providers to receive payments from buyers on seller's
behalf. VillageShopee.com is not responsible for delays or erroneous transaction execution or
cancellation of orders due to payment issues. VillageShopee.com takes utmost care to work with 3rd
party payment providers, but does not control their systems, processes, technology and work flows,
hence cannot be held responsible for any fault at the end of payment providers. Further,
VillageShopee.com does not release the payment to sellers until the order has been received by
Buyers and they are satisfied with it. VillageShopee.com shall only make payments to the sellers
after 4 weeks have expired from the time payment has been received from the buyer to us. The
Seller payment is typically net of the service fee charged by VillageShopee.com for its services and
after deduction of applicable withholding taxes (if any).

We encourage Registered buyers on the Website to provide feedback to sellers after the transaction
has been closed, this helps other Users to know the performance level of the said merchant/seller..
Please remember that you cannot retract the feedback once you have provided it. Further you agree
that the feedback you provide to the Website shall be deemed to be non- confidential and will be
displayed along with your user ID. VillageShopee.com will not be responsible for the feedback that
you post on the Website and you should be careful in making comments that are not factual in
nature and should not post defamatory or illegal or offensive/obscene contents, for which you shall
alone be liable. 
You may not take any actions that may undermine the integrity of the feedback system. If you
continue to receive negative feedback ratings, VillageShopee.com reserves the right to suspend your

membership, and you will be unable to list, buy or bid on the Website. Your agree that your
feedback shall not contain confidential or proprietary information of you or of third parties. 
Export – As feedback ratings are not designed for any purpose other than for facilitating trading
between the Users, you agree that you shall not market or export your Website feedback rating in
any venue other than on the Website. 
Import – We do not provide the technical ability to allow you to import feedback from other
websites to VillageShopee.com because a composite number, without the corresponding feedback
does not reflect your true online reputation within our community.

In no event shall VillageShopee.com or its suppliers, affiliates and service providers be liable for any
direct, indirect, incidental, special, incidental, consequential or exemplary damages, including but
not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out
of or in connection with the Website, its services or this agreement (however arising, including
negligence).

In no event shall VillageShopee.com or its suppliers, affiliates and service providers be liable for any
direct, indirect, incidental, special, incidental, consequential or exemplary damages, including but
not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out
of or in connection with the Website, its services or this agreement (however arising, including
negligence). 
VillageShopee.com’s liability in any circumstance is limited to the amount of fees, if any, paid by you
to VillageShopee.Com. VillageShopee.Com, its associates, affiliates and service providers and
technology partners make no representations or Warranties about the accuracy, reliability,
completeness, and/or timeliness of any content, information, software, text, graphics, links or
communications provided on or through the use of the Website or that the operation of the Website
will be error free and/or uninterrupted. Consequently, VillageShopee.com assumes no liability
whatsoever for any monetary or other damage suffered by you on account of: 
 The delay, failure, interruption, or corruption of any data or other information transmitted in
connection with use of the Website; 
 Any interruption or errors in the operation of the Website.

You agree to indemnify and hold harmless VillageShopee.com and (as applicable)
VillageShopee.com’s parent, subsidiaries, affiliates, third-parties and their respective shareholders,
officers, directors, agents, and employees, from any losses, liabilities, damages, costs and expenses,
claims or demand, or actions including reasonable attorneys' fees asserted against or incurred by
VillageShopee.Com, made by any third party arising out of your breach or non-performance of
terms of the User Agreement, VillageShopee.com Rules and Policies, or the documents they
incorporate by reference, or your violation of any law, rules or regulations or the rights of a third
party.

1. None of the provisions of the User Agreement shall be deemed to constitute a partnership
or agency between you and VillageShopee.com and you shall have no authority to bind
VillageShopee.com in any manner whatsoever. 
Notices: Except as explicitly stated otherwise, any notices shall be given by postal mail on behalf of
VillageShopee.com to Arc Resource and Management Private Limited Attn: Legal
Department, Flat No- 24 Ashoka Place Block (B) Near Big Bazar Exhibition Road Patna
800001
2. (In the case of VillageShopee.Com) or to the email address you provide to us during the
registration process (in your case). Notice shall be deemed given 24 hours after email is sent,
unless the sending party is notified that the email address is invalid. Alternatively, we may
give you notice by certified mail, postage prepaid and return receipt requested, to the
address provided to us during the registration process. In such case, notice shall be deemed
given 3 days after the date of mailing. 
3. Severability: If any clause of the User Agreement shall be deemed invalid, void or for any
reason unenforceable, such clause shall be deemed severable and shall not affect the
validity and enforceability of the remaining clauses of the User Agreement. 
4. Entire Agreement: This Agreement sets forth the entire understanding and agreement
between you and VillageShopee.com with respect to the subject matter hereof. 
5. Assignment: You cannot assign or otherwise transfer this User Agreement, or any rights
granted hereunder to any third party. VillageShopee.com may transfer its rights and
obligations (also known as "assign") under this Agreement without your prior express
consent, provided that VillageShopee.com assigns the Agreement on the same terms or
terms that are no less advantageous to you. 
6. Disputes Resolutions: Generally, transactions are conducted smoothly on
VillageShopee.Com. However there may be some cases where both the Buyers and Sellers
may face issues. At VillageShopee.Com, we have a Dispute Resolution process in order to
resolve disputes between Buyers and Sellers. 
A 'Dispute' can be defined as a disagreement between a Buyer and a Seller in connection with a
transaction on the Website. Disputes arise out of an issue that is raised by either party not being
completely satisfied with the resolution of their complaint/issue. 
It is important that before a Buyer/Seller raises a dispute, they should attempt to resolve the issue
amicably between each other. Please note that whenever a buyer raises a dispute, the seller's
payment for that order is put on hold immediately until the issue is resolved. 
How is a 'dispute' resolved?
Whenever there is a disagreement relating to any transaction, the users can write
to Email: [email protected] in order to raise a dispute. Once a dispute is raised by either
party, VillageShopee.com shall try to mediate and the resolve the matter amicably. 
Grievance Officer: In accordance with Information Technology Act, 2000 and rules made there
under, the name and contact details of the Grievance Officer is published herewith: 
Legal Department Arc Resource and Management Pvt. Ltd,
Flat No- 24 Ashoka Place Block (B) Near Big Bazar

Exhibition Road Patna 800001
Email: [email protected]

If any dispute arises between you and VillageShopee.com during your use of the Website or
thereafter, in connection with the validity, interpretation, implementation or alleged breach of any
provision of the User Agreement, or the documents they incorporate by reference, the dispute shall
be referred to a sole Arbitrator who shall be an independent and neutral third party identified by
VillageShopee.Com. The place of arbitration shall be New Delhi, India. The arbitration proceedings
shall be in the English Language and shall be governed by Arbitration & Conciliation Act, 1996.

The User Agreement or the documents they incorporates by reference shall be governed and
construed in accordance with the laws of India. Subject to Clause 19 above, all disputes arising
under this Agreement between you and VillageShopee.com shall be subject to the exclusive
jurisdiction of courts at Patna (Bihar), India.